Raqi logoRaqiTrusted by Moms, Loved by Kids

Contact

We are here to support your family's choices

Questions about a product, order or ingredient list? Reach out and our support team will respond with clear, honest information.

We typically respond within 1–2 business days. For urgent order issues, please use the phone or WhatsApp details on your invoice.

Common questions

Are all products original and authentic?

Yes. We work only with authorised distributors or direct brand partners. Our focus is on authenticity and transparency, so you can shop without second-guessing.

Do you deliver outside major cities?

Our goal is to serve families across Bangladesh. Delivery options may vary slightly by area, but we continuously expand coverage based on demand.

How do you choose which products to list?

We follow a curation process that considers safety, brand credibility, ingredient profile, climate suitability and real feedback from moms and families.